Terms of Service

1. Who We Are

LucidSolution.io is an AI Automation & AI Operations agency. We help businesses implement AI phone and chat assistants, automate workflows (e.g., n8n, Power Automate / Power Platform), set up lead capture and follow-up systems, build light CLM flows, and create reporting dashboards.

2. Use of the Website

You agree to:

• Use the website only for lawful purposes
• Not attempt to disrupt, attack, or reverse engineer the site or Services
• Not submit malicious or harmful content
• Not misrepresent your identity or affiliation

We may modify, suspend, or discontinue any part of the website at any time without prior notice.

3. No Guaranteed Outcomes

We provide automation and AI services to improve workflows and operations. While we strive for high-quality outcomes, we do not guarantee specific results, revenue, or performance metrics unless explicitly agreed in a separate written agreement.

4. Consultations and Proposals

Any free discovery calls, consultations, or proposals:

• Are provided for informational and planning purposes only
• Do not create a binding obligation unless followed by a signed agreement or statement of work
• May be updated or withdrawn before a formal agreement is executed

5. Intellectual Property

Unless otherwise stated:

• All content on the website (text, graphics, branding, layouts) is owned by or licensed to LucidSolution.io
• You may not reproduce, modify, or distribute our content without prior written permission, except as allowed by law for personal, non-commercial use

For client work, ownership and licensing of deliverables will be governed by the specific contract or statement of work between us and the client.

6. Payment and Fees

Payment terms, pricing, and invoicing will be specified in individual service agreements or statements of work. Unless otherwise agreed, payment is typically required before or upon delivery of services.

7. Limitation of Liability

To the fullest extent permitted by law, LucidSolution.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Services
• Any bugs, viruses, or the like that may be transmitted to or through our Services by any third party

8. Indemnification

You agree to defend, indemnify, and hold harmless LucidSolution.io and its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

10. Dispute Resolution

Any disputes arising out of or related to these Terms or the Services will be resolved through good-faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or litigation as specified in individual service agreements.

11. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. The "Last updated" date at the top will reflect the most recent version. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.